Q. I would like to make a payment. Where do I
send my payments?
A. Please send payments to:
West Coast Servicing, Inc.
7911 Warner Ave.
Huntington Beach, CA 92647
Q. What are your business hours?
A. We are open Monday through Friday, 9AM to 5PM PST.
Q. I would like to talk to someone regarding my loan.
A. Please call our customer service number, toll free
at 866.574.2001 x 4. Please call between the hours of Monday through
Friday, 9AM to 5PM PST. If your call is not answered, please leave a
message and someone should call you within 24 hours.
Q. Do you accept Western Union?
A. No. Our current payment methods are check,
cashiers check, money order, or check-by-phone.
Q. Do you offer online payments?
A. Currently an online payment service is not offered.
Q. How do I request a Payoff, or VOM?
A. FOR PAYOFF DEMANDS, PAY HISTORIES, VOM'S, PLEASE
FAX YOUR REQUEST WITH BORROWERS AUTHORIZATION TO 714.596.6331, ATTN: PAYOFF
DEPARTMENT. PLEASE ALLOW 3 – 5 DAYS TO PROCESS YOUR REQUEST.