Q. I would like to make a payment. Where do I send my payments?
A. Please send payments to:
West Coast Servicing, Inc.
17011 Beach Blvd., Suite 300
Huntington Beach, CA 92647
Q. What are your business hours?
A. We are open Monday through Friday, 9AM to 5PM PST.
Q. I would like to talk to someone regarding my loan.
A. Please call our customer service number, toll free at 866.574.2001 x 4. Please call between the hours of Monday through Friday, 9AM to 5PM PST. If your call is not answered, please leave a message and someone should call you within 24 hours.
Q. Do you accept Western Union?
A. No. Our current payment methods are check, cashiers check, money order, or check-by-phone.
Q. Do you offer online payments?
A. Currently an online payment service is not offered.
Q. How do I request a Payoff, or VOM?
A. FOR PAYOFF DEMANDS, PAY HISTORIES, VOM'S, PLEASE FAX YOUR REQUEST WITH BORROWERS AUTHORIZATION TO 714.596.6331, ATTN: PAYOFF DEPARTMENT. PLEASE ALLOW 3 – 5 DAYS TO PROCESS YOUR REQUEST.